Summary

Nowadays, digital shift is inevitable. The question is how to find contact points with consumers and promote abusiness while utilizing the power of digital technology.
To do this, it is essential to update the people, organizations, and skills that they perform. On the other hand, it is a well-known fact that the purpose is not to introduce some kind of system or tool.
In this session, we will present the concept of in-house, which takes into account the organization, system, training, and business design, along with examples.
We would appreciate it if you could refer to it as one aspect of promoting DX.